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Frequent Asked Questions
your go-to resource for answers to common queries about our furniture store. We've compiled a list of frequently asked questions to make your shopping experience as seamless as possible. If you can't find the information you're looking for, feel free to reach out to our customer support team for personalized assistance.
How can I place an order online?
To place an order, simply click the “WhatsApp Enquiry” button on any product.
The product name and link are automatically shared with us — you only need to send the message.
Our team will take it from there and assist you with the order.
What payment methods do you accept?
Once you send an enquiry via WhatsApp, our team connects with you to discuss the order details.
Payments can then be made through mutually agreed methods such as bank transfer, UPI, or other convenient options, based on your preference.
Can I track my order?
Order tracking is handled through direct communication.
After placing your order via WhatsApp, our team keeps you updated on the order status, production progress, and dispatch details.
You can reach out to us anytime on WhatsApp for real-time updates.
What is your return policy?
We do not accept returns. Only damaged or defective products are eligible for replacement. A replacement request must be submitted within 48 hours of delivery.
Do you offer assembly services?
Assembly support depends on the product and delivery location.
Once you send your enquiry via WhatsApp, our team will confirm whether assembly service is available for your order and guide you accordingly.